Understanding Our Build Time: What to Expect
10/23/20241 min read


Introduction to Our Build Time
At the heart of our production philosophy is transparency and communication. We understand that when you place an order, anticipation builds as you await the arrival of your custom item. To manage these expectations effectively, we have established a standard build time of 21 days for most items. This duration allows us to handle increased order volumes while maintaining the integrity and quality of our craftsmanship.
Rationale Behind the 21-Day Build Time
The 21-day timeline is not merely a buffer; it’s a commitment to quality and customer satisfaction. During this period, each item is meticulously crafted to meet your specifications. We believe in maintaining high standards, and this timeframe allows our skilled artisans the necessary space to perfect every detail. We strive to avoid rush jobs that can compromise quality, ensuring that each piece not only meets but exceeds your expectations.
Regular Updates and Communication
We recognize that awaiting your order can be an emotional journey. To ease your mind and keep you in the loop, we promise to provide regular updates throughout the build process. This includes sharing build pictures so you can witness the progress of your item firsthand. Additionally, should we anticipate any changes to the estimated time of arrival (ETA), we will promptly inform you, ensuring you are never left in the dark about your order’s status.
Your satisfaction is our priority, and we aim to build trust through clear communication. While the standard build time is set to 21 days, it's important to note that we often complete orders more quickly, depending on current workloads. Rest assured, if we can expedite your order, we will do so without compromising quality. Thank you for your understanding and patience as we work to create something truly special for you.